Wholesaler System Proposal | LeadGen Digital Services

LeadGen Digital Services

ABN: 33 991 919 283

Canberra, Australian Capital Territory

eamon@leadgen-digital.com.au

Wholesaler System Proposal

Complete B2B Onboarding & Order Management Solution

Dear Danyal, thank you for the opportunity to collaborate on Golden Farm's wholesaler system project. I would be thrilled to build, setup and configure a comprehensive B2B onboarding and order management solution for your ghee wholesale operations. Below, you'll find a detailed proposal tailored to your specific requirements. I look forward to hearing from you and please don't hesitate to contact me if you need any further information.

Eamon Byrnes | Owner | LeadGen Digital Services

Executive Summary

Golden Farm requires a comprehensive wholesaler onboarding and order management system to streamline B2B operations while maintaining complete control over the approval process. This proposal outlines a cost-effective solution that delivers corporate-level functionality at a fraction of the cost of dedicated B2B platforms.

Key Benefits

92% cost savings compared to enterprise solutions like NuORDER, whilst providing all required functionality including manual order approval, pallet configuration, credit management, and automated accounting integration.

Professional Onboarding

Streamlined application process with electronic signatures and automated account creation

Manual Control

Golden Farm maintains complete control over customer approval and order authorisation

Flexible Bundling

Customers can easily configure mixed pallets and custom product bundles with real-time pricing

Current Challenge

Golden Farm currently manages wholesaler applications and orders through manual processes, resulting in:

  • Time-intensive manual data entry and order processing
  • Inconsistent customer experience during onboarding
  • Difficulty tracking and managing customer relationships
  • Limited ability to offer sophisticated ordering options like pallet configuration
  • Manual coordination between sales, accounting, and fulfillment teams

Enterprise solutions like NuORDER cost $7,000+ annually and often lack the flexibility needed for Golden Farm's specific requirements around manual approval and Australian business practices.

Proposed Solution

We propose implementing a comprehensive B2B system using best-in-class tools that integrate seamlessly.

The Automated Workflow - Simple Overview

1. Customer applies online → Professional form captures all business details

2. You review and approve → One-click approval in your dashboard

3. System handles the rest → Automatically sends credit application, creates account, and notifies customer

4. Customer orders online → Professional portal with pallet configuration and real-time pricing

5. You approve each order → Review and approve with one click before payment

6. Accounting happens automatically → Invoices created in Xero, payments tracked, no manual entry


Result: Professional customer experience with complete Golden Farm control - 95% less manual work

Technology Stack

Airtable

Professional application forms and customer relationship management with approval workflows

BoldSign

Electronic signatures for credit applications and terms & conditions (DocuSign alternative)

Make.com

Automation platform connecting all systems and eliminating manual data entry

WooCommerce + B2BKing

Professional B2B portal with order approval, customer management, and pricing tiers

Product Bundles

Advanced pallet and bundle configuration with flexible product combinations

Xero Integration

Automated invoice creation, purchase order tracking, and financial reporting

Key Features

Purchase Order Workflow

All wholesale orders require manual approval before payment processing. Customers submit orders with purchase order numbers, Golden Farm reviews and approves, then payment and fulfillment proceeds automatically.

Advanced Bundle Configuration: The WooCommerce Product Bundles plugin enables customers to configure complex mixed pallets with multiple product combinations, quantity restrictions, and real-time pricing calculations.

Credit Management: Support for COD, 7-day, and 14-day credit terms with automated tracking and electronic credit applications.

Professional Customer Portal: Customers access a dedicated B2B interface with order history, reorder functionality, and account management.

Automated Notifications: Golden Farm receives immediate notifications for new applications and orders requiring approval.

Expected Benefits

Benefits vs Manual Workflows

95% reduction in manual data entry and processing time

Automated workflows eliminate human error and delays

Centralised database with complete customer and order history

Professional customer experience builds trust and loyalty

Real-time notifications ensure prompt response to enquiries

Streamlined accounting with automatic invoice and payment tracking

Customer Experience Flow

Airtable
BoldSign
Make.com
WooCommerce
Xero
1
Application
Customer completes professional application form with business details and credit requirements.
Airtable
Customer
2
Review
Golden Farm reviews application and updates approval status in centralised dashboard.
Airtable
Golden Farm
3
Credit Application
Automated system sends electronic credit application documents for signature.
Make.com
Automated
4
Signing
Customer completes credit application and terms electronically via email.
BoldSign
Customer
5
Account Setup
System creates B2B account, assigns pricing tier, and sends welcome credentials.
Make.com
Automated
6
Bundle Configuration
Customer configures pallet with desired product mix and quantities using advanced bundling system.
Product Bundles
Customer
7
Order Submission
Customer submits order for approval with purchase order number - no immediate payment.
B2BKing
Customer
8
Order Notification
Golden Farm receives detailed order notification with all configuration and customer details.
Make.com
Automated
9
Order Approval
Golden Farm reviews order, calls customer for confirmation, then approves in system.
Airtable
Golden Farm
10
Invoice Creation
System creates Xero invoice with purchase order details and sends payment notification.
Make.com
Automated
11
Payment
Customer pays invoice, Xero updates automatically, order moves to fulfillment.
Xero
Customer
12
Ongoing Orders
Customer can reorder previous configurations and manage account through dedicated portal.
B2BKing
Customer

Cost Comparison

Solution Annual Cost Setup Cost Key Limitations
Proposed System $500 $1,000 None - fully customisable
NuORDER $7,000+ $5,000+ Limited customisation, international support
Manual Process $500 $600 High labour cost, poor customer experience

Annual Savings: $6,000+

The proposed system pays for itself within 2 months compared to enterprise alternatives, whilst providing superior functionality tailored to Golden Farm's specific requirements.

Implementation Timeline

1
Week 1
Foundation Setup
Configure Airtable forms, BoldSign integration, WordPress hosting setup
2
Week 2
WooCommerce B2B
Install WooCommerce, B2BKing, Product Bundles, configure customer roles and pricing
3
Weeks 3-4
Automation Building
Configure Make.com workflows, integrate all platforms, build approval processes
4
Weeks 5-6
Testing & Launch
End-to-end testing, staff training, documentation, and full system launch

6-week implementation with minimal disruption to current operations

Investment & Pricing

Complete System Implementation

Annual Platform Costs

$549
per year (all platforms included)
  • Airtable: FREE (up to 1,200 records)
  • Make.com: FREE (up to 1,000 operations)
  • BoldSign: FREE (unlimited documents)
  • B2BKing plugin: $350/year
  • Product Bundles: $150/year

Not Included

Variable
separate subscriptions
  • Xero subscription (if not already subscribed)
  • Domain registration fees
  • Additional email accounts
  • Third-party payment gateway fees
  • SSL certificate (usually included with hosting)

Payment Terms

Implementation Fee: $1,000 flat fee payable upon project commencement

Annual Platform Costs: $549 per year, payable annually in advance

First Year Total: $1,549 (setup + first year platforms)

Subsequent Years: $549 annually

Next Steps

Thank you for considering LeadGen Digital Services for your B2B wholesaler system.

Please choose your preferred next step:

I look forward to working together to streamline your wholesale operations!